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KRGL TEXTILE INDUSTRY AND TRADE LIMITED COMPANY
DATA SECURITY POLICY
CONTENTS
1. DATA SPEAKER
This Policy has been prepared by KRGL Tekstil Sanayi ve Ticaret Limited Şirketi, in the capacity of Data Controller, in accordance with Article 10 of the Personal Data Protection Law No 6698.
The terms defined below in this Policy have the following meanings, unless expressly defined differently elsewhere in the Policy or in future annexes:
ç) “ Anonymization ” means making personal data impossible to associate with an identified or identifiable natural person under any circumstances, even by matching with other data,
ğ) “ Personal Data ” means any information relating to an identified or identifiable natural person,
ı) “ Periodic Destruction ” means the deletion, destruction and anonymization process that will be carried out ex officio at repetitive intervals and specified in the personal data storage and destruction policy, in case all the conditions for processing personal data in the Law are eliminated,
This Policy covers all processes in which Personal Data is processed and all storage, processing, destruction and anonymization practices implemented by our Company regarding Personal Data.
This Policy regulates the collection, storage, deletion, destruction or anonymization of Personal Data by our Company in accordance with the Law and relevant legislation, as well as the operation, duties and responsibilities of the authorized personnel and the principles of application regarding data security. The purpose of this Policy is to ensure data security.
Our company undertakes to ensure data security by establishing business and transactions in accordance with the Law, Regulation and relevant legal legislation in the collection, storage and destruction of Personal Data.
The following principles are followed in the collection, storage, destruction and security of Personal Data:
Our company, within the scope of its legitimate commercial activities, in accordance with the relevant legislation;
Which personal data do we process?
a- When ordering through our website www.hoxs.com
we are processing.
b- www.hoxs.com membership
we are processing.
c- Commercial communication processes
In case you give commercial communication permission/explicit consent, you can use the general or personalized campaigns, advantages, promotions, advertisements, notifications, marketing activities and commercial communication activities (SMS, e-mail, search, etc.) We process your identity (name and surname) and contact (phone number, e-mail address) information for the purposes of sending customer satisfaction surveys, campaigns, contests, sweepstakes, invitations, openings and other events related to our products and services.
d- Call center and customer relations processes
If you contact us through our communication channels (call center, e-mail, www.hoxs.com website, social media, online messaging/voice call application, etc.), we will resolve your problems and complaints, answer your questions about our products, and use them when necessary. In order to be able to contact you regarding your identity (name and surname), contact (address, e-mail address, phone number), customer transaction (your appointment information, requests and complaints, purchases, gifts/discounts/benefits), messages you send. and, if necessary, your legal transaction information; In addition, we process call center voice recordings to be used as evidence for our customer satisfaction efforts and disputes that may arise between us.
e- Legal processes and internal activities
We process your identity, communication, shopping, invoice and transaction security (log records) information in order to fulfill our obligations arising from the legislation and to fulfill our other legal obligations towards authorized and authorized public institutions and organizations.
For the purposes of exercising all kinds of lawsuits, replies and objections against official institutions and organizations such as courts, enforcement offices, arbitral tribunals in disputes that may arise, conducting negotiations and agreement processes regarding disputes, delivering the necessary information to you if you request information from us, and internal audit, internal control. and within the scope of reporting, testing, development and improvement studies, identity (name and surname), contact (phone number, e-mail address, address), shopping, invoice, information on transaction security www.hoxs.com membership, shopping on the site, commercial Within the scope of communication, we process your permission/explicit consent/contract approval log records) and your legal transaction information (correspondence and file information regarding dispute processes).
Your identity, contact, credit card information (only first 6 and last 4 digits) in order to prevent www.hoxs.com website membership agreements, legislation and unethical use, to detect suspicious transactions and illegal uses, to block and unblock them. information), your shopping and order information, and your transaction security information.
If you want to get detailed information about our company's personal data processing procedures, you can visit our Data Security Policy at www. You can visit at.
Our Company, Personal Data;
Our Company, Personal Data;
works for its purposes.
8.1. Personal Data collected by our company; Fulfilling the requirements of the products or services sold, making evaluations of appreciation, satisfaction or complaints about these products or services and providing a more perfect service, ensuring the legal and commercial security of real or legal persons who have a business relationship with our Company, determining the business strategy and implementing the human resources policy for the purpose of; Group companies, company partners, legally authorized public institutions and private individuals, suppliers, business partners in accordance with Articles 8 and 9 of the Law.
8.2. In detail:
- Information technologies, marketing/advertising/analysis activities, logistics services, payment services or consultancy requiring expertise, etc. with our company's domestic service providers and business partners (call center, those who collect personal data via devices, marketing/advertising/analysis service providers, database and server service providers, internet site usage monitoring service providers, e-mail server) in order to receive product and service support on issues. service providers, e-invoice and e-archive invoice service providers, electronic message tool service providers, cargo and courier companies, warehouse service providers, banks and electronic payment institutions, legal and financial consultancy services, independent audit service providers, archiving service providers , customer support - with video call service providers and online messaging/voice call service providers),
- To these institutions, organizations and authorities with the information requested from us in order to provide information, documents and other related obligations to authorized public institutions and organizations and judicial authorities, and to use our legal rights such as the rights of lawsuit and reply,
- Temporarily keeping this data anonymously in Google Analytics for analysis and reporting of user movements on the Website;
- With our suppliers and payment institutions regarding the relevant transaction, from which we receive consultancy services when necessary, for the purposes of tracking and detecting suspicious transactions and preventing illegal transactions,
- With our business partners within the scope of activities related to increasing visitor traffic to our website,
we share.
6.1. By obtaining express consent, information technologies, marketing/advertising/analysis activities, or consultancy that requires expertise, etc. In order to fulfill the requirements of the agreements we have made with service providers abroad (insurance service within the scope of cyber security, server / maintenance and development service) and with our business partners in order to receive product and service support on issues, with business partners and thus with relevant domestic and / or abroad Since the suppliers' servers are abroad, we share your identity, finance, communication, marketing, location, customer transaction, and transaction security data with abroad.
Our company undertakes to act in accordance with the following principles in the storage of Personal Data:
Our company undertakes to process Personal Data within the framework determined in the Law and relevant legislation.
Our company is responsible for the up-to-dateness of the data processing conditions and does not continue to process data when the data processing conditions are no longer valid. In the event that the data processing conditions disappear, the data will be destroyed in accordance with this Policy. Our company accepts that the data processing conditions disappear in the following cases:
iii. Processing Personal Data becomes unlawful or against the rule of good faith,
The following principles are used in determining the retention and destruction periods of Personal Data obtained by our company in accordance with the provisions of the Law and other relevant legislation:
The retention periods of our Company's Personal Data are as follows:
Data Type |
Storage Time |
Traffic information about online visitors |
2 years from the date of collection |
Data processed for the purpose of enhancing user experience |
2 years from the date of collection |
Data on orders, purchases and sales, shipping and delivery of goods and services |
10 Years from the date of termination of the commercial relationship |
Sales and marketing unit operations |
10 Years from the date of termination of the commercial relationship |
Membership data |
10 Years from expiration of membership |
Commercial electronic message open consent records |
10 years from the date of express consent |
Data on employees and employee candidates, data on work and transactions carried out by human resources and management units. (Identity, communication, Transaction Security, Risk Management, Professional Experience, Health Information, Criminal Conviction and Security Measures.) |
10 Years from the date of termination of the service relationship |
Data related to works and transactions carried out in official institutions, judicial and administrative authorities, Legal Action, Transaction Security, communication, |
10 years from date of transaction |
Call center audio recordings |
2 years from the date of registration |
Location, Physical Space Security, Audio-Visual Records, Biometric Data |
2 years from the date of registration |
Destruction of Personal Data can be achieved in three ways; deletion, destruction and anonymization of data. The purpose of the destruction process is to make it impossible to reach the real person with the remaining data.
Deletion is the rendering of said Personal Data inaccessible and unusable. In cases where our company deletes Personal Data, the data is rendered inaccessible or unusable in any way.
Destruction is implemented in cases where the Company processes Personal Data on physical recording media. Our company destroys the physical records in such a way that it is impossible to recover them.
Anonymization is making the Personal Data unidentifiable even if it is matched with other data.
The appropriate method to be used for the destruction of Personal Data is determined and applied by our Company, depending on the situation.
The Company takes the following precautions regarding the safe storage of Personal Data and the prevention of unlawful processing or access to it:
Your rights under Article 11 of the Law are as follows:
Complaints and requests regarding your enumerated rights are required to be submitted to the contact addresses specified in this Policy by our Company, by hand or through a notary public or other methods to be determined by the Board, with a document proving their identity. Our company will finalize these applications within 30 (thirty) days after the application reaches us.
This Policy was put into effect on 31.01.2023. Our company may make changes to this Policy at any time. Changes made will become effective upon the publication of the new Policy.
You can find our company's contact information below.
Correspondence Address |
KRGL Textile Industry and Trade Limited Company Esenyalı Mahallesi, Yanyol Street, Varyap Plaza, No:61/40 Pendik - Istanbul |
E-mail address |
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Entering this website, the site or the information and other data on the site, programs, etc. KRGL Tekstil Sanayi Ve Ticaret Limited Şirketi is not responsible for any direct or indirect damages that may arise due to breach of contract, tortious act, or other reasons due to the use of the product. As a result of breach of contract, tort, negligence or other reasons, KRGL TEKSTİL SANAYİ VE TİCARET LİMİTED ŞİRKETİ; does not accept any responsibility for interruption of the transaction, error, negligence, interruption.
KRGL TEKSTİL SANAYİ VE TİCARET LİMİTED ŞİRKETİ reserves the right to change all kinds of services, products, terms of use of the site and the information presented on the site, reorganize the site, and stop the publication without prior notice. Changes take effect at the time of publication on the site. These changes are deemed to have been accepted by the use of the site or by logging into the site. These conditions also apply to other linked web pages.
As a result of breach of contract, tort, negligence or other reasons, KRGL TEKSTİL SANAYİ VE TİCARET LİMİTED ŞİRKETİ; does not accept any responsibility for interruption of the transaction, error, negligence, interruption, deletion, loss, delay of the transaction or communication, computer virus, communication error, theft, destruction or unauthorized entry, modification or use of the records.
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