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New Season Product! Homewear Collection. ; [Model Information] The model's size is S/36, height is 177 cm, chest is 85 cm, waist is 63 cm and hips are 94 cm. ; [Product Length] The length of the XXS size product is 86.5 cm and increases by 1.5 cm with each size. ; [Fabric Information] The name of the fabric is 3 Yarn, its type is knitted. The fabric, which contains 70% cotton and 30% terylene, is free of raising and has a very soft touch. With its thickness of 320 Gsm, it does not show through, does not reveal body lines and is suitable for use in all seasons. The synthetic fibers it contains increase the resistance to wrinkling and moisture, giving the fabric a full and flowing appearance. Thanks to its high cotton content and porous structure, the flexible fabric breathes and creates a natural air conditioning effect. It is a fabric with high color resistance, long life, and easy to clean and maintain. Terylene is the trade name for polyester fibers. ; [Pattern Information] The pattern of the product is Regular Fit. If your body measurements fall between two sizes, you can choose according to your size preference. ; [Model Information] Designed for a comfortable wearing experience as a laptop-length Sweat Tunic Dress with regular fit, round neck, low three-quarter sleeves, zipper closure, pockets, ribbon accessories, applique accessory details on the front and back, the product is a very stylish, feminine and elegant style. is a piece. With the choice of non-see-through, flexible fabric with a high cotton content, comfort was prioritized and elegance was not compromised. We aimed for a look. Black grosgrain ribbons with white text extending from the shoulders to the elbows and the silver metal accessory at the ends convey a strong stance message. The sports zipper with drawstring pullers on the collar and the accessories on the hem and back complete the sports style. ; [Production Note] This product was expertly produced at Hox's Production Facilities in Istanbul, with standards that meet the definitions of Premium Quality and Luxury, with a zero-defect approach in materials, stitching and joints, was carefully quality controlled and packaged with great care. 120 Nm - 150 Dtex, high quality tone to tone sewing thread was used in all stitches. ; [Packaging Information] All Hox's Women's products are carefully folded on dust-free kraft cardboard, placed and stored in a taped, transparent, BOPP anti-static packaging bag with Hox's logo. All products are delivered to buyers in a locked kraft box. ; [Product Color] This product was photographed by professionals at Hox's Digital Transformation Center, using modern equipment. Any digital corrections that would affect the design and color of the product were avoided. Thus, Hox's guarantees that you will receive the same product you see in the photos. Hox's is a registered trademark of KRGL Tekstil. The usage rights of this product's design and all materials in the product card belong to KRGL Tekstil. Ownership of all products is recorded via NFT and is stored on KRGL servers for use in the legal process. ; KRGL Tekstil is the umbrella company of KRGL Limited, based in London. KRGL is one of the 14 Turkish Ready-to-Wear Companies within the scope of the Production Development Program of the Ministry of Commerce of the Republic of Turkey, which designs, produces and exports high-quality ready-made clothing products to 4 continents under the Hox's brand. The company, which carries out all its R&D and production activities in its own facilities and makes high-volume sales all over the world, offers high-quality ready-made clothing products at reasonable prices, thanks to this power, and provides easy access to Price/Performance products, which are a major deficiency in the sector. ; Hox's Trendyol Store has just started its operations and is the first leg of the strategy to increase brand awareness in Turkey. The company, which builds all its business processes on the motto of "Absolute Customer Satisfaction", guarantees that you will experience a unique customer satisfaction experience. ;
Do not worry! We know well that things may not always go well. We are also with you after sales. Below you will find comprehensive information about our easy returns process. For more, you can reach our Customer Services team by calling our Call Center at 0 (850) 308 0 803, writing a WhatsApp message, sending an e-mail to iletisim@hoxs.com or filling out the contact form on our website.
What is your return policy?
We provide a 90-day money-back guarantee for products purchased from hoxs.com. In order for the return request to be approved, the product must be unused, unmodified, unwashed, stain-free and odorless (perfume, cigarette smoke, sweat, etc.), its inner and outer labels must not be removed or disassembled, and it must be carefully packaged and delivered to us in its original packaging. Return or exchange requests for products that do not fully meet all of these conditions will not be accepted, as they will have lost their resaleability.
The invoice for the product must be sent along with the product to be returned. Return requests for products without an invoice are not accepted.
The returned product is sent to our company free of charge via Yurtiçi Kargo. In order to benefit from free shipping, it is sufficient to deliver the package to our return address with the cargo company we have a contract with. For returns sent via different cargo companies, the shipping fee belongs to the buyer. Cargos sent to our company by different cargo companies with buyer payment are not accepted.
How will I deliver my product to you?
The returned product is sent to our company free of charge via Yurtiçi Kargo. In order to benefit from free shipping, it is sufficient to deliver the package to our return address with the cargo company we have a contract with. For returns sent via different cargo companies, the shipping fee belongs to the buyer. Cargos sent to our company by different cargo companies with buyer payment are not accepted.
KRGL Textile Industry and Trade Limited Company (Domestic Cargo Customer Code: 746 685 752)
Esenyalı Mahallesi, Yanyol Caddesi, Varyap Plaza, No:61/40, 34903 Pendik - Istanbul
How long does it take for my product to be reviewed?
After we receive the product, the review is completed within 3 business days at the latest, and the customer is informed in detail about the review result via e-mail. Products whose return request is not approved are sent back to the customer via Yurtiçi Kargo at buyer's expense.
How long does it take to get a refund?
The refund is made to the credit card/debit card or bank account to which the payment was made, within 10 business days at the latest following the approval of the refund request. The refund amount is the exact amount, including VAT, paid for the purchase of the product. Our company will not make any deductions under any name, and overpayment requests from the customer under any name will not be accepted.
Can I change the product I purchased?
The product purchased from hoxs.com can be replaced with a different color of the same model, a different size or a completely different product within 90 days. Product exchange requests are evaluated within the scope of the Return Policy detailed above. In the exchange process, the amount paid for the product, including VAT, is valid. In case of color and size change requests, our company will not charge an additional fee even if the price of the purchased product increases, and if the price of the product decreases, the customer cannot request a difference fee. In exchange transactions, if the requested product is cheaper than the returned product, a refund will be made. If the requested item is more expensive than the returned item, a difference fee will be charged.
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