Distance Sales Agreement



1.1. Information About the Seller

'SALES PERSON' ; (hereinafter referred to as "SELLER" in the contract)

Seller : KRGL Textile Industry and Trade Ltd. Ltd.

Address: Esenyalı Mah. Yanyol Cad. Varyap Plaza, No:61/40, 34903 Pendik – Istanbul / Türkiye

Phone: +90 216 606 49 00 (Pbx)
E-mail: info@krgl.com.tr

Our company is a member of the Istanbul Chamber of Commerce (ITO), and follows the rules of conduct of the ITO regarding the profession. The electronic contact information you can obtain is as follows: (www.ito.org.tr, Phone: 444 0 486)

1.2. Information about the Buyer

'BUYER' ; (hereinafter referred to as "BUYER" in the contract)




Delivery address:

[company] [address 1st line] [address 2nd line] [city] [zip code] [district] [country]

Phone: [phone number]

By accepting this contract, the BUYER approves the order subject to the contract, the price subject to the order and will be obliged to pay the specified additional fees such as shipping fee and tax, if any, and accepts in advance that he/she has been informed.


Name/Surname/Title: [name] [surname]

Phone: [phone number]

Email: [email]

The Seller and Buyer whose titles/names, addresses, identification numbers and contact information are written above are hereby They will then be referred to individually as the “ Party ” and collectively as the “ Parties ”.



The expressions defined below in this Agreement are valid elsewhere in the Agreement or may be signed in the future. Unless expressly defined differently in the annexes, it has the following meanings:

2.1. “Buyer” means the real or legal entity operating on the Website. person,

2.2.Minister means the Minister of Customs and Trade,

2.3. "Ministry" means the Ministry of Customs and Trade,

2.4.“Price” means the total price of the Order created by the Buyer,

2.5.“Invoice” , printed invoice, electronic invoice or e-archive invoice,

2.6. "Service" means the services provided or promised to be performed in return for a fee or benefit. The subject of any consumer transaction other than the provision of goods,

2.7.“Return Form” means the information shared with the Buyer in the Preliminary Information Form and In case of returns to be made in accordance with the provisions of this Agreement, it must be filled out and sent to the Seller. document,

2.8 . "Internet Site” , https://www.hoxs.com website and this internet mobile applications of the website,

2.9. "Law" means the Law on Consumer Protection No. 6502,

2.10.“Personal Data” , Identified or identifiable real data any information regarding the person,

2.11. "Goods" means the movable goods subject to shopping and the goods used in electronic environment. It refers to software, sound, images and similar intangible goods prepared for the purpose.

2.12. “Force Majeure exists on the date the Contract is signed. which is unforeseen or unforeseen, which develops beyond the control of the Parties, and which either of the Parties or Partially or completely fulfilling the debts and responsibilities assumed by both of them under the contract. Force Majeure (pandemic, epidemic, epidemic disease, natural disaster, war, terrorism, riot, changing legislative provisions, confiscation or strike, lockout, significant malfunction in production and communication facilities, etc.). However, The parties declare that the performance of their contractual payment obligations is affected by the Force Majeure event. will not be able to claim.

2.13.“Transportation” means the cargo or distribution companies of the products sold. transported to the Buyer's address by the Seller personally, via or according to the selected delivery type,

2.14.“Payment” means the Price of the Products purchased by the Buyer, Internet Payment to the Seller through the payment options defined on the Site,

2.15.“Seller” , KRGL Tekstil Sanayi ve Ticaret Ltd. Sti.,

2.16.“Order” means the Buyer's purchase from the Website All of the Products completed,

2.17. “Order Confirmation” means the Seller's orders purchased by the Buyer. Declaration of acceptance made digitally stating that the products have been sold to the Buyer,

2.18. "Orderer" means the website belonging to the SELLER of a good or service. the real or legal person requesting it,

2.19. "Site" means the website belonging to the SELLER,

2.20.“Contract” , Regulation of Electronic Commerce No. 6563 Regarding the Law on Law and its implementation, published in the Official Gazette No. 29188 dated 27 November 2014. This Distance Agreement, which is regulated in accordance with Article 4/e of the Distance Contracts Regulation and other legislation, is published. Sales Agreement,

2.21. "Parties" means SELLER and BUYER,

2.22.“Delivery” means the delivery of the order through cargo or distribution companies. Leave it to the Buyer's Delivery Address,

2.23. “Delivery Address” is the address declared by the Buyer for the delivery of his Order. address,

2.25.“Product(s)” , by the Seller on the Internet Any goods or services offered for sale on the site

2.26. "Regulation" refers to the Distance Contracts Regulation (OG: 27.11.2014/29188)




3.1. The subject of this contract is the responsibility of the Buyer who signed this contract. Below are the qualifications and sales price ordered electronically from the Seller's Website. Law on Consumer Protection No. 6502 regarding the sale and delivery of the specified product, In accordance with the Distance Contracts Regulation and other relevant legislation, the parties' rights and determination of obligations. Regarding Buyers who are not considered consumers, the Code of Obligations and the Turkish Commercial Code The provisions of the law apply.

3.2. Buyer, Seller's name, title, full address, telephone and other access information, basic characteristics of the goods subject to sale, sales price including taxes, payment method, delivery conditions and costs etc. All preliminary information regarding the goods subject to sale and the right of "withdrawal" the use of this right and how this right will be used, official authorities etc. to whom they can convey their complaints and objections. has been informed by the seller in a clear, understandable manner and in accordance with the internet environment, and that this preliminary By ordering the Product by providing confirmation-approval-acceptance-permission of the information electronically, you will be bound by the provisions of this Agreement. acknowledges and declares that he/she accepts it.

3.3. Preliminary Information and Buyer on the Website The invoice issued upon the order placed by is an integral part of this contract.



Product(s) Subject to Contract

4.1. The Buyer shall be responsible for the type and type of the Product(s) received electronically, its code, amount, brand/model, sales price, payment method, recipient, delivery address, invoice information, You acknowledge that you have been informed about the shipping fee before payment and that you have approved this information, and declares. The person to be invoiced and the person making the contract must be the same.

4.2. Product type, quantity, brand/model, color, quantity, sales price, The payment method consists of the information at the time the order is finalized.

4.3. Basic characteristics of the product subject to this Agreement, sales price, delivery and Payment terms are stated in the Order Summary. The Order Summary is an integral annex to this Agreement and is part of it.

4.4. Sales price of the goods or services subject to the contract, including all taxes shown below.

Product: [product name][product code]

Variant:[product variant]

Quantity: [purchased quantity]

Price:[price of the product]


4.4. The total product price stated above is KRGL Tekstil Sanayi ve Ticaret A.Ş. Trade Ltd. Ltd.

is collected from the Buyer by. TL amount, including VAT, of the products selected by the buyer (in installments total installment amounts in transactions) and all expenses, including shipping fee, if any, are borne by the Buyer. Once approved, it is processed through the payment method chosen by the Customer and the Products are processed following the payment. An order confirmation e-mail is sent to the Buyer before shipment. Shipment without sending Order Confirmation email It is not done.

4.5. Payment includes the Buyer's payment details and information completely and completely. must be filled in the relevant section and the payment will be made by the bank or the Seller according to the selected payment method. subject to approval. Payment can be made as a single payment or as payments provided by banks. Installment options are also available. The seller offers the accepted payment methods and installment options at any time. has the right to change the time.

4.6. Debit card, credit card or This payment will be made by the Buyer to the bank that is the provider of digital payment instruments. Any arrangements regarding delays or delays are between the Buyer and the relevant bank and the Seller is not a party to these issues. It is not.

4.7. The Buyer can make payment via debit or credit card or digital payment on the Website. The bank card that he/she owns and is authorized to use for all payments to be made through the systems, Must use credit card or digital payment tools.

4.8. Buyer can use debit card, credit card or digital payment tools. He/she will carry out all transactions and payments in his/her own name and account using In case of using third party payment instruments, debit card, credit card for the payment transaction. He/she accepts, declares and undertakes that he/she will receive approval and instructions from the card and/or account holder. This instruction, consent The financial, legal and criminal liability arising from failure to obtain and approvals belongs entirely to the Buyer.

4.9. Payment is made with a payment instrument that does not belong to the Buyer In this case, the Seller assumes no liability towards the owner of the payment instrument. Between the buyer and these persons The Seller cannot be shown as a party in any disputes that may arise.

4.10. Lost, stolen, duplicate, expired, insufficient bank and credit limit All legal, financial and criminal liabilities arising from the use of cards belong to the Buyer.

4.11. paid, including the situation specified in article 4.8 above. In case the total price of the order is canceled for legal reasons or returned to the rightful owner, the Buyer shall pay the Seller The payment obligation continues. In such a case, upon return and cancellation, the Buyer's debt becomes due without the need for notice and the canceled or refunded Payment amounts shall be waived by the Buyer. It is paid immediately to the seller in cash and in lump sum. Seller Order until completion of Payment by Buyer is not under any obligation to deliver. The Buyer is responsible for any damages arising from the cancellation and return of the relevant Payment. is responsible.

4.12. Any liability of the Seller due to improper or illegal use. In case of damage, the Buyer accepts and undertakes to cover these damages.

4.13. Membership or purchase made on the Website Irregularities in payment and banking transactions made digitally by the Buyer within the scope of transactions If it is detected that the transaction has been made, the transaction will be blocked and the relevant membership will be frozen. Banking and payment The Order, where irregularities are detected in the procedures, is canceled and the relevant parties are notified to the judicial and administrative authorities as necessary. notifications and complaints are made. Transaction records and log records are officially used as evidence of irregularities. is forwarded to the authorities.

Delivery of the Order

4.14. The product will be delivered to the Seller's delivery address to the selected Buyer's Delivery Address. It is forwarded to the contracted cargo company.

4.15. Delivery is legal within 30 (thirty) days at the latest from the Order Confirmation date. is carried out within a certain period of time.

4.16. Made to the Delivery Address and the person at this address at the time of delivery Delivery is deemed to be made to the Buyer.

4.17. Even if the Buyer is not present at the Buyer's address at the time of delivery, the Seller It is accepted that it has fulfilled its duty fully and completely. At the Buyer's address at the time of delivery the delays resulting from this situation and the period following the Buyer's failure to be at the address. The Seller cannot be held responsible for the rules and procedures of the cargo company. Buyer's Order delivered late is received or the cargo is returned to the Seller or the Product has to be sent again to the Buyer. Any resulting damages and expenses belong to the Buyer.

4.18. The Seller shall use all reasonable efforts to ensure that the Order submitted to it is fulfilled. spends. However, the Seller is responsible for any problems that may arise in the supply chain and for which the Seller cannot be held responsible. Force Majeure and similar commercial events affecting production, supply and shipping processes with delays Delay or failure to deliver due to impossibility or extraordinary circumstances. cannot be held responsible.

4.19. Otherwise, on the Website due to campaigns or special regulations. Unless declared, Shipping costs are borne by the Buyer.

4.20. Except for cases where the Seller undertakes the transportation, the Buyer Immediately unpack the purchased product and inspect it for damage during transportation. In case of damage, the customer is obliged to photograph the damage and keep a report with the cargo company personnel. Damage detection The Seller cannot be contacted for damages that are not proven to have been damaged during transportation.

4.21. The seller ensures that the product subject to the contract is intact, complete and as specified in the order. Responsible for delivery in accordance with specifications.



Name/Surname/Title: [name] [surname]

Address: [company] [addres 1st line] [addres 2nd line] [city] [zip code] [district] [country]

Phone: [recipient phone number]

Email / username: [email/username]

Invoice Delivery: The invoice will be delivered to the invoice address along with the order during order delivery.



6.1. This Agreement, established through the Website, is numbered 6563. Since it is a Distance Sales Contract within the scope of the Law on the Regulation of Electronic Commerce, According to Article 9 of the Contracts Regulation, the Buyer shall deliver the Product subject to the Contract within 14 (ten) days from the delivery date. by returning it within four) days without giving any justification and without paying any penalty. may withdraw. Notification of the exercise of the right of withdrawal must be made to the Seller in writing before the right of withdrawal expires. must be directed.

6.2. From the date on which the Buyer sends the notification stating that he/she has exercised his/her right of withdrawal. must send the product back to the Seller within a maximum of 10 (ten) days from the date of delivery.

6.3. For any kind of return, the Buyer must return the Product delivered to him/her. as is, with its original packaging, all parts, Invoice, Return Form and relevant documents, and It must be returned in its original condition, complete and undamaged, with all labels on.

6.4. The Price of the Product returned by exercising the right of withdrawal is the Buyer's right of withdrawal. It is returned to the Buyer within 14 (fourteen) days following the submission of the request to exercise the right to the Seller. this right During use, it is also mandatory to return the original Invoice for the Order in accordance with the tax legislation. Invoice If the original is not sent, VAT and other legal obligations, if any, cannot be refunded to the Buyer.

6.5. After the payment is completed by the Seller to the bank It is the responsibility of the relevant bank to reflect it on the buyer's account. Possible delays caused by the buyer, bank accepts that the Seller has no liability whatsoever for

6.6. In exercising the right of withdrawal, expenses related to the transportation of the product shall be borne by the Buyer. It is covered by.

Products for which the right of withdrawal cannot be exercised

6.7. Article 15 of the Distance Contracts Regulation No. 29188 (Right of Withdrawal In accordance with the provisions of the Exceptions), the right of withdrawal cannot be exercised legally regarding the following Products:

  1. Withdrawal for products whose protective elements such as packaging, tape, seal, package have been opened after delivery The right will not be exercised.
  2. Returns, including underwear products offered for sale on the Website, are subject to health and safety reasons. Right of withdrawal for products that are not suitable for hygiene will not be available. In addition, the color, size and model of the Products listed in this paragraph It cannot be exchanged or refunded for any other reason, including:
  3. The price of which varies depending on fluctuations in financial markets and is determined by the seller or supplier. Products that are not under our control; Prepared in line with the wishes or personal needs of the buyer Products; contracts for the delivery of goods that are perishable or may expire; Products that are mixed with other products after delivery and cannot be separated due to their nature, Except for those provided within the scope of the subscription agreement, periodicals such as newspapers and magazines, Accommodation, goods transportation, car rental, food and beverage supply that need to be done on the date or period and Products and electronics related to the use of leisure time for entertainment or recreation Services performed instantly in the environment or intangible products delivered instantly to the consumer The right of withdrawal cannot be exercised.

Cancellation of Order

6.8. Seller force majeure or adverse weather conditions that prevent transportation, cannot deliver the product subject to the contract within the deadline due to extraordinary circumstances such as interruption of transportation. is obliged to notify the Buyer within 3 (three) days from the date of learning of the impossibility. This In this case, the Buyer may cancel the Order, replace the Product subject to the Contract with a similar one, if any, and/or may exercise one of the rights to postpone the delivery period until the hindering situation disappears.

6.9. If the Buyer cancels the order in accordance with the provision of article 5.8 above, The price is refunded to the Buyer within 14 (fourteen) days after the Buyer submits the cancellation request to the Seller. In such a case, the Buyer will not have any additional material or moral damage claims from the Seller.

6.10. Seller's legal withdrawal situations and other Order-Agreement In case of cancellation, the Buyer will be entitled to a discount on the Product price and/or any reward points, etc., if any. monetary values Collection and offset rights are reserved.



7.1. The Seller accepts the information shared by the Buyer on the Website and It has taken the necessary precautions for the security of the transactions made within the scope of its infrastructure and technological possibilities. Despite all the security measures taken by the Seller, the Buyer uses the The security of the device may jeopardize the security of the information shared and transactions made on the Website. He is aware that he can throw it. Protecting the buyer's device and preventing access to his information and transactions It is your responsibility to take the necessary precautions against viruses and similar harmful applications. accepts.



8.1. With the approval given to this Agreement, the Buyer agrees to terminate the Seller's Agreement. To fulfill its obligations arising from it and for legal reasons stipulated in the relevant legislation; In order to ensure the supply, transportation and delivery of your order; Processing of Personal Data and the same legal express consent to the transfer to our domestic and international business partners, provided that it is limited to the reason and purpose accepts and declares that it is.

8.2. Protection of the Buyer's Personal Data regarding processing Seller's Data Security Policy containing details is available at https://www.hoxs.com/pages/veri-guvenligi-politikasi . published. By approving this Agreement, the Buyer accepts the Seller's Data Security Policy.



9.1. In all sales transactions made on the Website, sales and Before the payment process is completed, the seller will be informed about the qualities, brand, model and price of the Products subject to the order. Regarding the information regarding the consumer's legal rights, law no. 6563, law no. 6502 and related Preliminary information is given to the Buyer in accordance with the regulations. The recipient can receive this information digitally After confirmation, the order is completed.

9.2. A copy of the Preliminary Information Form, upon completion of the Order. It is then emailed to the Recipient.



10.1. Persons under the age of 18 shopping from the Seller It is strictly prohibited. The Buyer purchases the items displayed and offered for sale on the Website. We take due care to ensure that the products are not viewed or purchased by persons under the age of 18. accepts and declares that it will show

10.2. Price inaccuracies caused by typesetting and system errors The seller is not responsible.

10.3. The Buyer acknowledges that he has read and understood the Agreement and that his rights and obligations are accepts, declares and undertakes that he/she is aware of it.



11.1. Notifications made to the addresses specified in this Agreement; one side Unless the address change is notified to the other party in writing through a notary public, It is considered valid and binding in accordance with the legal regulations regarding notifications.



12.1. This Agreement and documents to be executed in addition to this Agreement in the future, It constitutes an entire agreement between the parties and is prior to this with respect to the subject of this Agreement. It terminates and replaces all agreements made between the parties.



13.1. The application of any provision or rule contained in this Agreement If it is found to be unenforceable or is void for any reason, other terms and conditions remain in effect. continues to remain.

13.2. Any invalid or unenforceable provision; change on becomes valid, enforceable or legal by making that provision legal, valid or legal. shall be implemented with the minimum modifications necessary to make it applicable.

13.3. In order for this Agreement to be in full force, the Parties They will use reasonable efforts.



When the BUYER makes the payment for the order placed on the Site, he/she accepts all the terms of this agreement. is deemed to have done so. SELLER must read and review this contract on the site by the BUYER before the order is placed. is obliged to make the necessary software arrangements to receive confirmation that it has been accepted.

SELLER: KRGL Textile Industry and Trade Ltd. Ltd.

EMAIL: info@krgl.com.tr

Website: https://www.hoxs.com/



Delivery address:

[company] [address 1st line] [address 2nd line] [city] [zip code] [district] [country]

Phone: [phone number]

BUYER: [name] [surname]

Phone: [phone number]



[order number]

[order note]

[total order amount]

[phone number]

14.1. A copy of this Agreement established in digital environment will be sent to the Buyer. Sent via e-mail.

13.2. The Seller is Distance Selling, which regulates sales made through the Website. It has the right to make changes to its contracts at any time. Changes to be made in the contract, For transactions made after the date the Agreement containing the changes was published on the website It is binding.



15.1. This Agreement, its annexes or the relationship between the Seller and the Buyer The law to be applied in disputes arising from this is Turkish Law.

15.2. The Buyer may directly report his complaints regarding the purchased Products to the Seller. (using the Seller's contact addresses specified under the Parties heading above). If the complaint is forwarded, the Seller will provide all possible support to resolve the problem.

15.3. In case of disputes that may arise from this Agreement, the Ministry of Commerce will Provincial and District Consumer Arbitration Committees, within the monetary limits determined and announced every year, Consumer Courts have jurisdiction in cases that cross borders. In this context, the buyer, himself or If he wishes, he can appeal to the Arbitration Committees and Consumer Courts in the Seller's place of residence. can apply.