WHATSAPP SUPPORT LINE LIGHTING TEXT

As KRGL Tekstil Sanayi ve Ticaret Limited Şirketi (“Company” or “Our Company”), we We attach great importance to the protection and privacy of your data.

In this regard, all communication/interview processes you will make via www.hoxs.com Whatsapp Support Line During the process, any information and personal data you will share with us will be processed by our Company under Personal Data Protection Law No. 6698. In compliance with the Data Protection Law (“KVKK”) and its implementation regulations and relevant legislation. will be processed and protected.

With this Information Text, the collection of your personal data in accordance with the Personal Data Protection Law No. 6698, The principles and rules we base on the protection and processing of your information and the rights you have within the scope of legal legislation We would like to inform you about this.

Identity of the Data Controller

Within the scope of your commercial relationship with our company and all kinds of shopping experiences, you can use the "Whatsapp" application. Processing your personal data that you will share and fulfilling the requirements of KVKK and relevant legal legislation The Data Controller is KRGL Tekstil Sanayi ve Ticaret Limited Şirketi.

address : Esenyalı Mahallesi, Yanyol Caddesi, Varyap Plaza, No:61/40, 34903 Pendik - Istanbul

Phone Number: 0 216 606 49 00

E-mail Address: info@krgl.com.tr

Mersis Number: 0179134611600001

Personal Data to be Processed

Within the scope of its legitimate commercial activities, our Company, in accordance with the relevant legal legislation, Shared via Whatsapp Support Line;

Customer identification information (Name, Surname, TR Identity Number),

Customer address and contact information,

Location information of customers,

Correspondence, information and documents, visual and audio data belonging to customers,

Customer transaction information, call center records, invoice and payment notification records, customer information system subsystems structure records,

Legal transaction information about customers, information in lawsuits, enforcement files, judicial correspondence,

Customer requests, suggestions and complaints

It operates in accordance with KVKK

Purposes of Processing Your Personal Data

Our company, within the scope of its legitimate commercial activities, in accordance with the relevant legal legislation;

Customer relations, obtaining information, creating orders, providing consultancy services

In order to ensure the ease of contact of our customers with our Company, we use an alternative consumer service center. presenting,

Ensuring customer satisfaction by evaluating customer demands, suggestions and complaints

It is processed in a way that is limited to its purposes.

Transfer of Personal Data

Your personal data;

To group companies, company partners, within the framework of the transfer conditions specified in Article 8 of KVKK, It can be transferred to suppliers, business partners and, upon request, to authorized public institutions and organizations.

Sharing of data by customers via the international data-based application called "Whatsapp" is Service providers located abroad for the purpose of receiving product and service support for data within the scope of agreements and sharing with our business partners, Article 9 of the KVKK, since the servers of the relevant suppliers are abroad. are transferred abroad within the scope of

Personal Data Collection Method and Legal Reason

Our company, within the scope of its legitimate commercial activities, in accordance with the relevant legal legislation;

Correspondence, information and documents you provide upon contacting our company's Whatsapp Support Line, collects your audio and video Personal Data electronically and provides you with the explicit consent and consent stipulated in Article 5 of the KVKK. It operates based on the legal reasons of being related to the performance of the contract.

Your Rights Under Article 11 of KVKK

Your rights under Article 11 of the Law are as follows:

Learning whether personal data is processed or not,

Requesting information if personal data has been processed,

Learning the purpose of processing personal data and whether they are used for their intended purpose,

Knowing the third parties to whom personal data is transferred at home or abroad,

Requesting correction of personal data if they are incomplete or incorrectly processed,

Requesting the deletion or destruction of personal data within the framework of the conditions stipulated in Article 7 of the KVKK,

Notifying third parties to whom personal data is transferred of the transactions carried out in accordance with articles (6.5) and (6.6). don't want,

By analyzing the processed data exclusively through automatic systems, the person may not be harmed. objecting to the outcome,

In case of damage due to illegal processing of personal data, request compensation for the damage. Don't.

You can send your complaints and requests regarding your rights to our Company's contact address specified in this Information Text. with the Application Form and a document proving your identity, in person or through a notary public, or to be determined by the Board. must be delivered by other methods. Our company accepts these applications within 30 days after we receive the application. It will be concluded within (thirty) days.

To exercise your rights under Article 11 of the KVKK, you can submit your relevant requests to:

In writing to Esenyalı Mahallesi, Yanyol Caddesi, Varyap Plaza, No:61/40, 34903 Pendik – İstanbul or You can send it via e-mail to.

You are responsible for the accuracy and currency of the information you submit within the scope of your application. Information transmitted you cannot be contacted because it is not accurate or up-to-date (incomplete or incorrect), or your application Our Company cannot be held responsible for failure to complete the process.