Monroe | Velvet Midi Pencil Dress

The 3D Secure system, supported by almost all banks, largely prevents fraud methods frequently encountered in online shopping, such as copying credit card and debit card information and using stolen cards.

What is 3D Secure? 3D Secure, as the name suggests, is a 3D security protocol. The system verifies and protects the information flow between the cardholder, the website (store) and the bank, which constitute the three pillars of internet shopping, with special passwords and keys. It takes its name from here because it provides an interaction that spans these three domains. It is the most preferred secure payment system since it is supported by Visa and MasterCard, one of the world's largest card providers.

How does it work? When purchasing a service or product, a screen appears where we enter card information. After verifying our information, we will be directed to the 3D Secure screen during payment. Here, an OTP (one-time password) is sent by the bank to the card holder's mobile phone via SMS. This password, which is valid for a limited time, cannot be sent to anyone other than the card holder. In this way, the card is prevented from being used without the consent of the card holder. The received password is entered on the payment screen. Thus, the card holder both confirms his identity and approves the shopping. After the verification by the bank, the payment to the buyer is completed. The card holder is notified via e-mail/SMS that the transaction is successful.

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We gladly accept all returns and exchange requests within 90 days of the invoice date. In order for the return request to be approved, the product must be unused, unmodified, unwashed, spotless and odorless (perfume, cigarette smoke, sweat, etc.), its inner and outer labels must not be removed or disassembled, and it must be carefully packaged and delivered to us in its original packaging. Return or exchange requests for products that do not fully meet all of these conditions will not be accepted, as they will have lost their resalable feature.

Orders are shipped within 1-3 business days. The order will be at your door 2-7 days after it is shipped. Orders from Türkiye are sent with Yurtiçi Kargo. For orders from abroad, the most appropriate cargo company for your region is Fedex, TNT, DHL and Aramex.